iDrive FAQs

Days iDrive is a digital vehicle sharing platform powered by Vulog technology, enabling users to locate, reserve, unlock, drive and return vehicles using a smartphone, without visiting a rental desk or collecting physical keys.

Vulog is a leading global mobility technology provider specialising in shared vehicle platforms, connected vehicle services and keyless access solutions. Its technology supports car clubs, corporate fleets and public mobility schemes worldwide.

Customers simply:

• Download the Days iDrive mobile application.

• Register and verify their driving licence.

• Select a nearby available vehicle.

• Reserve instantly or schedule a future booking.

• Unlock the vehicle via the app.

• Start and end their journey digitally.

The entire process is designed to take only a few minutes.

Yes.

The Days iDrive platform is supported by dedicated mobile applications for both:

• iOS devices

• Android devices

• The app provides users with:

• Vehicle search and mapping

• Booking management

• Digital key functionality

  Journey history

• Billing information

• Customer support access

• Notifications and reminders

Vehicles are equipped with telematics hardware integrated with the Vulog platform.

Once a booking begins, the authorised user can:

• Unlock the vehicle remotely through the app;

• Lock the vehicle during the rental period;

• Access the vehicle without requiring staff assistance or key collection.

Only the validated account holder can access the vehicle during the booking.

Depending on vehicle manufacturer capability, users may:

• Retrieve a physical key from a secure in-vehicle key dock; or

• Utilise a fully keyless ignition process where telematics systems enable vehicle start authorisation.

Many modern connected vehicles can support a seamless unlock-and-drive experience.

Yes.

The platform is compatible with many vehicles featuring:

• Push-button start;

• Smart key systems;

• Remote immobiliser management;

• Connected OEM telematics integrations.

Compatibility is assessed on a vehicle-by-vehicle basis.

Yes.

The user journey has been designed to resemble commonly used mobility applications and includes:

• Guided registration;

• Step-by-step booking instructions;

• In-app vehicle location assistance;

• Photo capture for damage reporting;

• Automated rental confirmations.

Most users can complete their first booking without staff intervention.

Support can be provided through:

• In-app messaging;

• Telephone assistance;

• Email support;

• Emergency roadside assistance procedures where applicable.

Customer support teams can monitor booking status and vehicle location in real time.

Yes.

The app allows users to:

• Record pre-existing damage;

• Upload photographs;

• Review fuel or battery levels;

• Confirm vehicle cleanliness;

• Report any concerns before commencing the journey.

This provides transparency and protects both the operator and customer.

Yes.

The Vulog platform employs industry-standard security measures including:

• Encrypted communications;

• Secure user authentication;

• Driver licence verification;

• Permission-based vehicle access;

• Audit trails of bookings and vehicle interactions.

Only authorised and validated users can gain access to vehicles.

For operators, Days iDrive and Vulog technology can deliver:

• Reduced staffing requirements;

• 24/7 vehicle availability;

• Improved fleet utilisation;

• Automated booking and billing processes;

• Real-time telematics data;

• Scalable deployment across multiple locations;

• Enhanced customer convenience through a fully digital rental experience.

This enables a modern, self-service mobility solution suitable for public car clubs, corporate fleets, residential developments and vehicle rental operations.